Good news, then. This is similar to HP in the sense that their high-end laser printers do not suffer from the same horrible software that their cheap laser and inkjets do. One would think they care about ALL of their customers, but I guess not.
That CD printer program probably works fine for people who have only one printer, plugged into USB, but I would look to other publishers for CD printing software. I know one comes with Toast and there should be others.
Worse news: The Canon printer that can handle CDs is sold only to Europeans. You may not have any other choice.